At Todd, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, safeguard, and share information when you browse our website, purchase our products, or interact with our support team.

By using our website or submitting your information, you agree to the terms outlined in this Privacy Policy.

 

1. Information We Collect
 

We collect information to ensure a smooth shopping and support experience.

a. Personal Information

Provided by you when you place an order, fill out forms, contact support, or subscribe:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Order details

• Payment information (processed securely through third-party gateways)

Note: Todd does not store sensitive payment details such as full card numbers, CVV, OTP, or banking passwords.

b. Non-Personal Information

Automatically collected when you visit the website:

• IP address

• Browser and device type

• Operating system

• Pages viewed

• Time spent on pages

• Cookies and tracking data
   

c. Optional Information

You may choose to provide:

• Product reviews

• Feedback

• Survey responses

• Wishlist items
   

2. How We Use Your Information

Todd uses your information for service, improvement, and safety purposes:

• To process and deliver your orders

• To share order updates, confirmations, and shipping details

• To respond to customer support queries

• To improve website functionality and user experience

• To recommend products based on browsing patterns

• To send promotional updates or newsletters (only with consent)

• To prevent fraud and ensure secure transactions
   

3. Sharing of Information

Todd does not sell or trade your personal information.
We only share information with:
 

a. Trusted Third-Party Service Providers

Strictly to complete your order or support services:

• Courier and logistics partners

• Payment processors

• Website hosting and analytics tools

• Customer support platforms

These providers follow strict confidentiality and data protection standards.
 

b. Legal Requirements

We may disclose information:

• If required by law, government orders, or legal proceedings

• To protect the rights or safety of Todd, its customers, or the public
   

4. Cookies & Tracking Technologies

Todd uses cookies to give you a better browsing experience.

Cookies Help Us:

• Remember your preferences

• Maintain your cart items

• Improve website performance

• Analyze visitor behavior

• Personalize product suggestions
   

You may disable cookies through your browser settings, but certain website features may not work properly.

5. Data Security

Todd uses advanced security measures to protect your data, including:

• SSL encryption for secure transactions

• Firewalls and secure servers

• Regular monitoring and updates

• Restricted employee access to sensitive data

While we take strong precautions, no method of online transmission is 100% secure. We continuously enhance our security measures to protect your information.

6. Data Retention

We retain your information only for as long as necessary:

• Order and transaction records are kept for tax and legal compliance

• Personal data is kept while your account is active

• Inactive accounts may be cleaned or deleted over time

You may request deletion of your data at any time (see Section 9).
 

7. Third-Party Links

Our website may contain links to third-party websites.
Todd is not responsible for their privacy practices or content.
We recommend reading their policies before sharing personal information.
 

8. Children’s Privacy

Todd does not knowingly collect personal data from children under 16 years of age.
If you believe a minor has provided us information, contact us immediately to remove it.
 

9. Your Rights

Depending on your region, you may have the right to:

• Access the data we hold about you

• Request corrections to inaccurate information

• Request deletion of your personal data

• Withdraw consent for marketing communications

• Request a copy of your data

• Refuse cookies

We aim to respond to all such requests in a reasonable timeframe.
 

10. Changes to This Privacy Policy
 

Todd may update this Privacy Policy from time to time.
All updates will be posted on this page with a revised effective date.
Continued use of our website after changes means you accept the updated terms.
 

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us through our Customer Support Form or email us.

We are dedicated to protecting your privacy and ensuring a safe, reliable shopping experience.